Return & Refund Policy
Return & Refund Policy
Last updated: September 18, 2026
You may request an eligible return within 30 calendar days after delivery, subject to the rules below and any non-excludable consumer rights.
How to request a return
Email jeffreyjarvis2921@outlook.com before sending anything back. Include your order number and reason for the request. A return is not authorized until we provide return instructions.
Supplement return eligibility
Because dietary supplements are consumable products, preference-based returns are accepted only when the product is unopened, unused, in its original packaging, and the tamper-evident or safety seal is intact. Opened or used supplements are generally not eligible for a preference-based return.
This restriction does not limit rights relating to a damaged, defective, contaminated, expired, incorrect, or otherwise non-conforming product where applicable law provides a remedy.
Damaged, defective, or incorrect items
Contact us promptly and provide clear photographs of the product, packaging, shipping label, and issue where reasonably possible. After review, we may provide a replacement, refund, or other appropriate remedy.
Bundles and promotions
If an order received bundle pricing, a multi-buy discount, or a promotional gift, a full refund may require return of all qualifying items and gifts. Partial returns may be recalculated using the applicable non-promotional price of items retained, where permitted by law.
Refunds
Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for us to submit the refund; your bank or payment provider may require additional processing time.
Consumer rights
This policy does not limit mandatory consumer rights.
Contact
jeffreyjarvis2921@outlook.com
Jennifer Rippel, 15300 W Rock Ridge Rd, New Berlin, WI 53151, United States